Terms & Conditions

1. The course fees and deposit are valid only for the person, course[s] and dates specified on the Enrolment Form.

2. The Registration Fee is non-refundable.

3. If you cancel your course before arrival due to visa refusal or you are refused entry to the UK, we shall refund your tuition fees in full minus a £140 cancellation fee. You must apply for a refund within six months of the refusal date. If you cancel your course before arrival for any other reason, no refund or credit will be given. (note: special cancellation terms apply to Erasmus+ grant

4. The minimum age for individual students in all OHC English classes is 16 years (does not apply to one-on-one).

5. General Student Visa (GSV) students must book GE Plus, or Intensive Courses only.

6. One-to-One lessons include a 10 minute break if more than one hour is taken at a time.

7. When necessary, the College reserves the right to alter the timetable and/or transfer students from one class or course to another, from one time of study to another, and to merge small classes or cancel classes and courses. Fees may also be subject to change.

8. If you are a complete Beginner in English we may not have a suitable class for you.

9. There is no reduction in fees where there is a U.K. public holiday (see below).

10. You are strongly advised to organize medical and cancellation/curtailment insurance before you travel.

11. Holidays can be taken by arrangement but we require at least 2 weeks’ notice.

12. You cannot change from a full-time course to a part-time course or One-to-One class.

13. OHC’s policy to provide a safe environment for staff and students free from violence, abuse and discrimination of any kind. The school has a zero tolerance policy towards bullying, verbal or physical violence and drug taking. If your behaviour is unacceptable, we reserve the right to remove you from the school without any compensation.

14. Oxford House College may use additional classrooms in other buildings located near to the College, including local colleges/universities.

15. In arranging accommodation, Oxford House College may use agencies for the placement of students.

16. The Accommodation Arrangement Fee is non-refundable.

17. The Accommodation rent is valid only for the person and dates specified. Any changes of dates must be notified to us in writing or by email at least 2 weeks before the arrival date.

18. We reserve the right to allocate alternative accommodation without prior notification.

19. It is the client’s responsibility to obtain the accommodation address before travelling to the U.K.

20. Two weeks’ rent is non-refundable except in the case of a visa refusal.

21. If students in homestay or residential accommodation wish to leave earlier than the dates they have booked, they must give 2 weeks’ notice to the school.

22. Accommodation cancellation policy: The accommodation placement fee is non-refundable in all cases. If notice is received 4 weeks prior to accommodation commencement date, all accommodation fees are refundable. If notice is received within 4 weeks of accommodation commencement date, 2 weeks’ accommodation fees are non-refundable.

23. We will send you confirmation of your accommodation details after you have paid your full course fees and rent or minimum 2 weeks’ rent, and you have received your visa (if a visa is required).